Privacy Policy
Effective Date: July 26, 2026
Teaneck Volunteer Ambulance Corps (“TVAC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an online form, apply for membership, make a donation, communicate with us, use a TVAC application or online service, or enroll in text-message communications.
This Privacy Policy does not replace any separate Notice of Privacy Practices that may apply to protected health information created or maintained by TVAC in connection with patient care.
1. Information We CollectDepending on how you interact with TVAC, we may collect:
Payment information may be collected and processed by third-party payment processors. TVAC may not directly receive or retain complete payment-card information.
2. How We Use InformationTVAC may use collected information to:
3. Text-Message and SMS Communications
When you voluntarily provide your mobile telephone number and affirmatively opt in, TVAC may send you recurring SMS or MMS messages.
Messages may include membership or application updates, training and scheduling reminders, event information, administrative notices, operational alerts, safety information, donation communications, and other information you have requested or agreed to receive.
Message frequency varies depending on your relationship with TVAC, the programs in which you participate, and operational activity. Recipients may receive multiple messages per week and, during active operational periods, multiple messages in a day.
Message and data rates may apply.
Consent to receive text messages is not a condition of making a donation or receiving emergency medical assistance from TVAC.
You may opt out at any time by replying STOP to a TVAC text message. After opting out, you may receive one final message confirming that your request has been processed. You will not receive additional messages from that messaging program unless you provide consent again.
For assistance, reply HELP or contact TVAC using the information provided in the “Contact Us” section below.
Mobile information, including mobile telephone numbers, SMS opt-in information, and text-messaging consent records, will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.
TVAC may provide mobile information to communications vendors and other service providers, including messaging providers such as Twilio, solely as necessary to transmit, administer, secure, and support TVAC communications. These providers are not permitted to use SMS opt-in information for their own marketing or promotional purposes.
4. When We Disclose InformationTVAC does not sell personal information.
We may disclose information in the following limited circumstances:
Service ProvidersWe may provide information to vendors that perform services for TVAC, such as website hosting, information-technology support, communications delivery, donation processing, data storage, analytics, security, and professional services.
These providers may use information only as necessary to perform services for TVAC, subject to their contractual and legal obligations.
Legal and Safety ReasonsWe may disclose information when we reasonably believe disclosure is necessary to:
With Your Direction or Consent
We may disclose information when you direct us to do so or otherwise provide appropriate consent.
5. Cookies and Website TechnologiesOur website and service providers may use cookies, server logs, analytics tools, or similar technologies to operate the website, understand how it is used, maintain security, and improve performance.
You may be able to restrict cookies through your browser settings. Disabling cookies may affect the operation of certain website features.
6. Data SecurityTVAC uses reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, application, transmission method, or electronic storage system can be guaranteed to be completely secure. You should avoid submitting sensitive medical or emergency information through ordinary email, website contact forms, or text messages unless TVAC specifically directs you to an approved secure system.
For an emergency, always call 9-1-1. Do not use email, a website form, or text messaging to request emergency medical assistance.
7. Data RetentionWe retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, administer TVAC operations, comply with legal and regulatory obligations, resolve disputes, maintain appropriate records, and enforce agreements and policies.
Retention periods may vary depending on the type of information and the reason it was collected.
8. Your ChoicesYou may:
Certain records may need to be retained for operational, safety, legal, regulatory, or recordkeeping purposes.
9. Children’s PrivacyTVAC’s public website is not directed primarily toward children under 13. We do not knowingly collect personal information online from children under 13 without appropriate authorization.
TVAC may collect information about minors when they apply for or participate in authorized youth membership, volunteer, training, or community programs. In those situations, TVAC may require consent or information from a parent or legal guardian.
10. Third-Party Websites and ServicesOur website may contain links to websites or services operated by other organizations. TVAC does not control the privacy, security, or content practices of those third parties. You should review the privacy policies of any third-party website or service you use.
11. Changes to This Privacy PolicyTVAC may update this Privacy Policy periodically. When changes are made, the revised policy will be posted on our website with an updated effective date.
Your continued use of our website or services after an updated policy is posted constitutes acknowledgment of the revised policy, to the extent permitted by law.
12. Contact UsQuestions or requests concerning this Privacy Policy may be directed to:
Teaneck Volunteer Ambulance Corps
Attn: Privacy
855 Windsor Road
Teaneck, New Jersey 07666
Email: [email protected]
You may also contact us through the contact page on the TVAC website.
Effective Date: July 26, 2026
Teaneck Volunteer Ambulance Corps (“TVAC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an online form, apply for membership, make a donation, communicate with us, use a TVAC application or online service, or enroll in text-message communications.
This Privacy Policy does not replace any separate Notice of Privacy Practices that may apply to protected health information created or maintained by TVAC in connection with patient care.
1. Information We CollectDepending on how you interact with TVAC, we may collect:
- Your name, mailing address, email address, telephone number, and other contact information.
- Information submitted through membership applications, volunteer applications, event registrations, donation forms, contact forms, surveys, and similar forms.
- Information relating to TVAC membership, training, scheduling, certifications, participation, or organizational activities.
- Records of your communications with TVAC, including emails, telephone calls, text messages, and messages submitted through our website or applications.
- SMS enrollment information, including your mobile telephone number, the date and method of consent, your communication preferences, and opt-out records.
- Technical information such as your IP address, browser type, device type, operating system, pages visited, and approximate visit times.
- Any other information you voluntarily provide to us.
Payment information may be collected and processed by third-party payment processors. TVAC may not directly receive or retain complete payment-card information.
2. How We Use InformationTVAC may use collected information to:
- Respond to questions and requests.
- Process membership and volunteer applications.
- Administer membership, scheduling, training, certification, and organizational activities.
- Process and acknowledge donations.
- Provide requested information and services.
- Send operational, administrative, training, event, membership, safety, or community-related communications.
- Maintain and improve our website, applications, systems, and services.
- Protect the security and integrity of TVAC’s systems and operations.
- Maintain records required for organizational, legal, regulatory, safety, or compliance purposes.
- Enforce our policies and protect the rights, safety, and property of TVAC, its members, patients, volunteers, and the public.
3. Text-Message and SMS Communications
When you voluntarily provide your mobile telephone number and affirmatively opt in, TVAC may send you recurring SMS or MMS messages.
Messages may include membership or application updates, training and scheduling reminders, event information, administrative notices, operational alerts, safety information, donation communications, and other information you have requested or agreed to receive.
Message frequency varies depending on your relationship with TVAC, the programs in which you participate, and operational activity. Recipients may receive multiple messages per week and, during active operational periods, multiple messages in a day.
Message and data rates may apply.
Consent to receive text messages is not a condition of making a donation or receiving emergency medical assistance from TVAC.
You may opt out at any time by replying STOP to a TVAC text message. After opting out, you may receive one final message confirming that your request has been processed. You will not receive additional messages from that messaging program unless you provide consent again.
For assistance, reply HELP or contact TVAC using the information provided in the “Contact Us” section below.
Mobile information, including mobile telephone numbers, SMS opt-in information, and text-messaging consent records, will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.
TVAC may provide mobile information to communications vendors and other service providers, including messaging providers such as Twilio, solely as necessary to transmit, administer, secure, and support TVAC communications. These providers are not permitted to use SMS opt-in information for their own marketing or promotional purposes.
4. When We Disclose InformationTVAC does not sell personal information.
We may disclose information in the following limited circumstances:
Service ProvidersWe may provide information to vendors that perform services for TVAC, such as website hosting, information-technology support, communications delivery, donation processing, data storage, analytics, security, and professional services.
These providers may use information only as necessary to perform services for TVAC, subject to their contractual and legal obligations.
Legal and Safety ReasonsWe may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, regulation, subpoena, court order, or lawful governmental request.
- Protect the rights, safety, and property of TVAC, its members, volunteers, patients, or the public.
- Investigate fraud, abuse, security incidents, or violations of TVAC policies.
- Respond to or assist with an emergency.
With Your Direction or Consent
We may disclose information when you direct us to do so or otherwise provide appropriate consent.
5. Cookies and Website TechnologiesOur website and service providers may use cookies, server logs, analytics tools, or similar technologies to operate the website, understand how it is used, maintain security, and improve performance.
You may be able to restrict cookies through your browser settings. Disabling cookies may affect the operation of certain website features.
6. Data SecurityTVAC uses reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, application, transmission method, or electronic storage system can be guaranteed to be completely secure. You should avoid submitting sensitive medical or emergency information through ordinary email, website contact forms, or text messages unless TVAC specifically directs you to an approved secure system.
For an emergency, always call 9-1-1. Do not use email, a website form, or text messaging to request emergency medical assistance.
7. Data RetentionWe retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, administer TVAC operations, comply with legal and regulatory obligations, resolve disputes, maintain appropriate records, and enforce agreements and policies.
Retention periods may vary depending on the type of information and the reason it was collected.
8. Your ChoicesYou may:
- Opt out of SMS communications by replying STOP.
- Unsubscribe from eligible email communications by following the instructions in the email.
- Request that TVAC update or correct certain contact information.
- Ask questions about how your information is collected or used.
Certain records may need to be retained for operational, safety, legal, regulatory, or recordkeeping purposes.
9. Children’s PrivacyTVAC’s public website is not directed primarily toward children under 13. We do not knowingly collect personal information online from children under 13 without appropriate authorization.
TVAC may collect information about minors when they apply for or participate in authorized youth membership, volunteer, training, or community programs. In those situations, TVAC may require consent or information from a parent or legal guardian.
10. Third-Party Websites and ServicesOur website may contain links to websites or services operated by other organizations. TVAC does not control the privacy, security, or content practices of those third parties. You should review the privacy policies of any third-party website or service you use.
11. Changes to This Privacy PolicyTVAC may update this Privacy Policy periodically. When changes are made, the revised policy will be posted on our website with an updated effective date.
Your continued use of our website or services after an updated policy is posted constitutes acknowledgment of the revised policy, to the extent permitted by law.
12. Contact UsQuestions or requests concerning this Privacy Policy may be directed to:
Teaneck Volunteer Ambulance Corps
Attn: Privacy
855 Windsor Road
Teaneck, New Jersey 07666
Email: [email protected]
You may also contact us through the contact page on the TVAC website.